Analyze customer loyalty programs at BMO in Toronto using SAS, Python, and business analytics. Build insights that improve customer experiences across channels.
As an Analyst, Customer Loyalty, you will maintain, develop, and implement programs across multiple lines of business and delivery channels. You will combine technical, business, and analytical knowledge with customer loyalty expertise. The position supports program assessment, improvement, documentation, and strategic planning across teams.
Key Responsibilities:
- Develop and enhance customer loyalty program procedures and processes
- Create business and technical requirements with supporting documentation
- Write, test, and implement computer coding changes
- Manipulate data and maintain database tables for analysis
- Monitor loyalty performance and communicate findings to stakeholders
Requirements:
- Bachelor's degree in business, statistics, research, or computer science
- Three or more years analyzing loyalty or customer information
- Three or more years using SAS, SAS Macros, DBMS, and Python
- Hands-on technical and functional data analytics experience
- Knowledge of statistics and business analysis for actionable insights
Apply customer loyalty expertise, SAS, Python, and analytical judgment to strengthen BMO programs and customer experiences.
📌 Customer Loyalty Data Analyst (Toronto)
🏢 BMO
📍 Toronto