Location: Onsite, in hospital, Full Time, Salary

Reason for Job Posting: Recent Vacancy

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. Since then, we’ve expanded across the U.S. and into Canada, with hospitals open 24/7, 365 days a year. At VEG do things differently, from having open-concept hospitals, where you can handle emergency cases of all kinds (even exotics), to creating an emergency experience that gives customers and patients the care they deserve.

We’ve also created a better experience for everyone who works here—our VEGgies At VEG we find a way to say yes to the career you want in veterinary emergency medicine. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to having a voice—and the support—to make an impact here in ways you never thought possible.

THE JOB

Our Medical Directors (MDs) are not only exceptional emergency veterinarians and criticalists. They’re also visionary leaders, who take pride in guiding each hospital to medical excellence, the VEG Way. In a culture that places them on the frontlines of change, VEG MDs have true ownership over their careers and the autonomy to make impactful decisions that are right for their hospitals. They build and grow their hospitals and teams in alignment with VEG's core values, from triage through discharge. As servant leaders, they prioritize the needs of their people; lead with integrity, authenticity, and humility; and always find a way to say YES to our VEGgies.



Passionate about mentorship and unwavering in their support for their teams, our MDs create an environment where openness, togetherness, heroic helping, and meaningful moments define every interaction and elevate the VEG experience.

WHAT YOU’LL DO:

- Establish and maintain a positive culture through team huddles, recognizing achievements and demonstrating appreciation for performance of the VEG Spikes, our unique, customer-centred way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets
- Create a culture where doctors and nurses collaborate to deliver clinically excellent care
- Lead team meetings for your VEG with a focus on relationship building, medical quality, team member concerns, hospital performance, and clinical team well-being
- Aid growth and development of the doctor team through 1:1 meetings and creation of personalized development plans
- Head VEG’s patient safety initiative in your VEG to ensure you are delivering safe and clinically excellent care
- Establish a strategy for doctor recruitment, candidate experience, and succession planning in collaboration with your talent partner
- Partner with your market owner to establish and implement a marketing strategy
- Create and maintain the doctor schedule
- Ensure your VEG is compliant with federal, state,



and local regulations

WHAT YOU NEED:

- 5+ years of traditional 24/7 ER experience and critical case management
- Unrelenting passion for customer satisfaction through providing the highest medical care to patients
- Training in emergency surgery/endoscopy preferred
- Leadership skills training and mentorship experience preferred
- Must be willing to work in a noisy environment with strong or unpleasant odours
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

- Competitive compensation, plus potential for an additional bonus and RRSP Matching Program
- Based on your role, you may be eligible for a transaction bonus after one year of full-time, active employment with VEG, so you can share in our growth and success
- Comprehensive health and wellness benefits, including Employee Assistance Program
- Paid parental leave, up to

📌 Medical Director (Toronto)
🏢 Veterinary Emergency Group The PC
📍 Toronto