EMPLOYEE AND LABOUR RELATIONS SPECIALIST (GENERALIST)

Reference #: 2026-128

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

Position Title: Employee and Labour Relations Specialist

Department/Section: Corporate Services

Employment Status: Permanent Full Time

Targeted Hiring Range: $73,757-$87,586

Salary Range: $73,757-$101,416

Work Mode: Hybrid (3 Days In-Office Per Week)

Existing Vacancy: Yes

Location: 5310 Explorer Drive, Mississauga

Hours of Work: 37.5 hours/week; Monday to Friday

Posting Open Date: Thursday October 22, 2026

Posting Close Date: Sunday November 8, 2026

The targeted salary range is supplemented by a competitive total reward s package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

At Ornge, every role contributes to a larger purpose. As Ontario's provider of critical air ambulance and patient transport services, our people help deliver life‑saving care to communities across the province. Behind every mission is a dedicated workforce supported by strong employee and labour relations practices.





We're looking for an Employee & Labour Relations Specialist who is passionate about building positive workplace relationships and navigating complex employee and labour relations matters.

Whether you're currently working in a dedicated labour relations role or you're an experienced HR Generalist with a strong labour relations foundation, this is an opportunity to apply your expertise in a dynamic, highly unionized setting.

In this role, you'll partner with leaders, employees, union representatives, and HR colleagues to provide practical advice, support workplace investigations, manage grievances, interpret collective agreements, and contribute to collective bargaining activities. You'll be a trusted resource, helping leaders navigate challenging situations while ensuring fair, consistent, and compliant people practices.

If you're known for your sound judgment, ability to handle sensitive issues with professionalism and tact, and your commitment to fostering respectful and productive workplaces, we'd love to hear from you.

Key Accountabilities:

- Provide guidance and support to leaders and employees on employee and labour relations matters, including collective agreement interpretation, performance management, attendance management, accommodations, discipline, and employment legislation.




- Support the administration of multiple collective agreements and ensure consistent application of labour relations practices across the organization.
- Assist with grievance management, including investigations, documentation, response preparation, arbitration file development, evidence gathering, and case tracking.
- Support collective bargaining activities through research, benchmarking, data analysis, and administrative coordination.
- Coordinate and support workplace investigations involving harassment, human rights concerns, code of conduct issues, attendance, performance, and disciplinary matters.
- Maintain accurate investigation, grievance, and labour relations records while ensuring confidentiality and compliance.
- Support the resolution of workplace conflicts and employee concerns through fair, timely, and practical solutions.
- Administer key employee lifecycle processes, including leaves of absence, return-to-work support, contract tracking, probationary reviews, seniority administration, and voluntary offboarding.
- Lead and support collective agreement-related processes such as preferential bidding, step increases, seniority tracking, and labour‑management committee activities.
- Monitor legislative and labour relations developments and contribute to policy, procedure, and program enhancements.
- Prepare reports, workforce metrics, and labour relations documentation to support operational and strategic decision‑making.
- Partner with HR colleagues and leaders to foster a workplace culture that reflects Ornge's values of respect, accountability, collaboration, and excellence.

Qualifications:

- Post-secondary education in Human Resources, Labour Relations, Industrial Relations, Business

📌 EMPLOYEE AND LABOUR RELATIONS SPECIALIST (Mississauga)
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