Lead H&M;’s omni customer experience through retail operations, commercial execution, and team development. This store-based leadership role centers on sales, service, and standards.

As Store Manager, you oversee the full store team and maintain visual and commercial standards. You analyze sales and budgets, optimize results, and build an inclusive culture. Your responsibilities span customer service, fashion awareness, scheduling, talent development, security, and daily operations.

Key Responsibilities:

- Lead total omni customer experience and commercial curation
- Analyze sales and budgets, creating optimization plans
- Recruit, onboard, coach, and develop store talent
- Maintain fashion presentation, stock levels, and garment care
- Ensure operational, security, legal, and administrative routines

Requirements:

- Relevant leadership experience with responsibility for others
- Retail management and retail operations experience
- Confidence coaching teams and supporting development
- Effective communication and close team collaboration
- Analytical problem-solving and statistics management capability

Bring retail leadership, sales analysis, customer service, and team development expertise to H&M; store operations.

📌 H&M Store Manager Retail Operations (Oshawa)
🏢 H&M
📍 Oshawa