Drive accurate U.S. payroll operations in a hybrid Boston position using advanced analysis, compliance expertise, and sound judgment. Support approximately 5,500 employees across all 50 states.

As a Payroll Analyst with Manulife and John Hancock, you will independently process, audit, and validate high-volume payroll. The work spans multiple jurisdictions, legal entities, pay groups, and cycles. You will partner with HR, Finance, Benefits, Tax, Technology, vendors, and stakeholders.

Key Responsibilities:

- Process and validate high-volume payroll across jurisdictions and pay groups
- Resolve escalated employee, manager, HR, and vendor inquiries
- Lead quarterly, year-end, executive, bonus, and special payroll activities




- Investigate discrepancies and recommend sustainable root-cause solutions
- Support payroll integrations, testing, and issue resolution

Requirements:

- Five or more years of progressive payroll experience
- Experience with audits, reconciliations, filings, and taxable advantages
- Enterprise payroll experience with ADP GlobalView, SAP, or similar
- Expert gross-to-net payroll and advanced Excel knowledge
- Ability to research complex issues independently and manage priorities

Apply payroll analysis, compliance, and troubleshooting expertise to strengthen John Hancock operations across the United States.

📌 Payroll Analyst U.S. Operations (London)
🏢 Manulife
📍 London