Production Support Technology Analysts in Mississauga use problem solving, monitoring tools, and automation skills within Citi’s hybrid Full Time Analyst Program.

This two-year program starts in July and includes robust training and rotations across teams. Analysts support live production systems, troubleshoot incidents, improve monitoring, and develop tooling using Linux or Unix, SQL, Python, and technologies such as Kubernetes.

Key Responsibilities:

- Support incident and problem management throughout the complete lifecycle
- Monitor end-to-end application environments in real time
- Improve monitoring and alerting with ITRS Geneos and Grafana
- Develop applications and scripts that automate processes
- Coordinate with developers, business teams, and technology partners

Requirements:

- Graduate between December 2026 and May 2027
- Bachelor’s degree in a technology-related discipline
- Basic algorithmic programming ability for technical interviews
- Excellent communication, collaboration, and adaptability skills
- Willingness to collaborate across cultures and time zones

Build production stability expertise at Citi through monitoring, incident management, automation, and technical problem solving in Mississauga.

📌 Production Support Technology Analyst (Mississauga)
🏢 Citigroup
📍 Mississauga