Microsoft 365 expertise meets senior deskside support in this primarily remote assignment, with onsite responsibilities supporting end users. Troubleshoot technology issues across hardware, software, connectivity, and access.

Working with one of BeachHead’s top financial clients, the Senior Deskside Support Analyst delivers comprehensive support in a Microsoft-centric setting. The work includes Outlook, Teams, SharePoint, OneDrive, Office applications, Windows desktop support, and device management. You will help maintain efficient technology operations and user satisfaction.

Key Responsibilities:

- Provide deskside and remote support for end users
- Troubleshoot hardware, software, connectivity, and access issues
- Support Microsoft 365 applications and Office suite




- Deploy and maintain laptops, peripherals, and mobile devices
- Document procedures, configurations, and troubleshooting activities accurately

Requirements:

- Strong deskside and end user support experience
- Proficiency with Microsoft 365 applications
- Demonstrated hardware, software, networking, and application troubleshooting
- Knowledge of Windows desktop support and device management
- Excellent customer service and communication skills

Apply Microsoft 365, Windows, and troubleshooting expertise while supporting remote and onsite users for a financial client.

📌 Senior Microsoft 365 Support Analyst (Toronto)
🏢 BeachHead
📍 Toronto