Enterprise networking and advanced troubleshooting define this IT Analyst II position at Health Shared Services, based at CN Tower. Regular full-time work includes days and on-call support.

You will maintain reliable information technology operations while resolving complex escalated issues. The work spans routers, switching, VPNs, DNS, firewalls, and security solutions. You will translate business requirements into technical requirements, assess vendor solutions, and support enterprise infrastructure initiatives.

Key Responsibilities:

- Configure and troubleshoot enterprise routers, switches, and wireless networks
- Resolve complex connectivity, routing, performance, and security issues
- Manage network access, monitoring, logs, patching, and firmware updates
- Maintain network diagrams, procedures, documentation,



and incident records
- Participate in rotational on-call support and technology projects

Requirements:

- Bachelor’s degree in Computer Science, Information Technology, or equivalent
- At least five years’ relevant experience within the past seven years
- Solid knowledge of TCP/IP, OSPF, BGP, switching, and SD-WAN
- Experience with Cisco enterprise platforms, VXLAN, and DWDM
- Ability to troubleshoot, communicate, document, and lift equipment up to 50 pounds

Apply advanced enterprise networking, analytical troubleshooting, and infrastructure operations expertise as an IT Analyst II at CN Tower.

📌 Enterprise Network Analyst (Edmonton)
🏢 Alberta Health Services
📍 Edmonton