Company Description

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide creative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Company Description

Join Rexel: A Global Leader in Electrical Distribution. Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves,



our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

Job Description

As the Junior IT Workplace & Infrastructure Analyst in Mississauga, ON your responsibilities include the following:

- Support analysis activities for IT projects and operational initiatives under the guidance of senior team members.
- Assist in identifying areas for improvement within IT infrastructure and workplace technologies.
- Troubleshoot and resolve basic to intermediate issues with IT systems, including Microsoft 365 and related integrations.
- Follow established policies, guidelines, and standards when performing technical tasks and making recommendations.
- Communicate clearly with end users and internal stakeholders regarding technical issues, status updates, and resolutions.
- Manage assigned tasks effectively, meet deadlines, and maintain organized documentation.




- Analyze and help resolve routine problems where business process and software functionality may not align.
- Work both independently and collaboratively with IT team members.
- Learn quickly and adapt to new technologies, tools, and methodologies.
- Escalate complex issues to senior analysts or other appropriate teams as needed.

Qualifications

- 1-3+ years of experience in Information Technology, IT support, or Desktop Support.
- Windows 11 Desktop Support.
- Basic knowledge of Windows Server environments, including:
- Active Directory
- Group Policy
- DNS
- DHCP

- Basic Linux server support exposure is an asset.
- M365 administration exposure, including:

- Entra ID users, groups, and licensing
- Enterprise applications
- SharePoint and Exchange Online administration

- Exposure to networking concepts such as:

- VPN
- TCP/IP
- DNS
- DHCP
- Firewalls
- Proxy

- Experience using ticketing/ITSM tools such as JIRA or ServiceNow.
- Working knowledge of IT security concepts such as the CIA triad, least privilege, and hardening.
- Strong communication, organization, and problem-solving skills.

Other Skills (not Required)

- Microsoft Graph or API integration exposure
- PowerShell scripting and automation
- Citrix XenDesktop and NetScaler VPN end-user support
- Experience with IAM concepts
- Exposure to tools such as Cisco Umbrella, Qualys, or Sophos EDR
- WordPress support
- Migration experience from third-party domains, email systems, or tenants

Relevant Certifications

- Microsoft certifications in progress or completed are an asset, such as:
- A

📌 Junior IT Workplace (Mississauga)
🏢 Rexel Group
📍 Mississauga