Use data analysis and problem-solving skills to strengthen customer supply chain performance at Danone Canada in a true hybrid work environment. Support service levels and business growth across key retail customers.

Reporting to the Customer Solutions Senior Manager, the Customer Solutions Analyst acts as an operational partner for retail customers. You will monitor supply chain indicators, build relationships across customer functions, and translate complex data into recommendations. The work supports customer satisfaction, operational excellence, and continuous improvement.

Key Responsibilities:

- Monitor product availability, service levels, inventory health, and forecast accuracy
- Develop actionable improvement plans for customer performance indicators
- Analyze dashboards and reporting tools to identify trends




- Investigate service challenges, inventory issues, and forecast variances
- Collaborate with Sales, Demand Planning, and Supply Chain teams

Requirements:

- Bachelor's degree in supply chain, logistics, business, or operations
- Minimum five years of relevant customer supply chain experience
- Experience using SAP in an Order-to-Cash setting
- Advanced Microsoft Excel, Power BI, and reporting tool proficiency
- Strong analytical, problem-solving, relationship-building, and collaboration skills

Bring supply chain analysis, customer partnership, and continuous improvement expertise to Danone Canada’s retail operations.

📌 Customer Supply Chain Analyst (Toronto)
🏢 Danone
📍 Toronto