Enterprise Lead, Work Design and Workforce Experiences

Location: Hybrid - Kamloops or Vancouver, BC, CA

Job Function: Human Resources

BCLC exists to generate win-wins for the greater valuable.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

- 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $107,802.00 - $134,752.00 - $168,439.00

- Our typical hiring range will be +/- 5% of the midpoint shown above
- Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners,



provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Shape the Future of Work at BCLC

How work gets done is changing. New technologies, evolving workforce expectations, changing business priorities, and emerging skill requirements are transforming organizations faster than ever before.

At BCLC, we're looking for an experienced and forward-thinking leader to help shape what comes next.

As our Enterprise Lead, Work Design and Workforce Experiences, you will lead complex, enterprise-wide initiatives that strengthen organizational capacity, improve workforce effectiveness, and prepare BCLC for the future. This role will be involved in a wide variety of projects as well as understanding how work is performed across the organization and identifying opportunities to redesign work, optimize workforce capacity, enable AI adoption, and create meaningful workforce experiences that help our people and business thrive.

What You'll Do

You will partner with senior leaders, executive sponsors,



and cross-functional teams to transform ideas into practical, enterprise-wide solutions. Key areas of focus include:

- Leading large-scale workforce transformation and organizational effectiveness initiatives.
- Designing implementation roadmaps, governance structures, milestones, and measures of success.
- Assessing work, workforce capacity, and emerging opportunities to simplify, redesign, automate, or augment work through AI and other enablement strategies.
- Developing business cases, recommendations, and implementation plans that improve organizational effectiveness and employee experience.
- Bringing together change, communications, learning, workforce, process, technology, financial, and operational perspectives into integrated implementation approaches.
- Advising leaders on organizational readiness, workforce impacts, risks, priorities, and trade-offs.
- Providing functional leadership to cross-functional teams and influencing outcomes without direct authority.
- Ensuring intended business and workforce outcomes are achieved and sustained.

What Makes This Role Unique

This is more than a project leadership role.

You will have the opportunity to help define how work evolves at BCLC by addressing some of the most important questions facing organizations today:

- How should AI and automation change the way work is performed?
- What skills will our workforce need in the future?
- How can we create capacity while improving employee experience?
- How do we design work, teams, and operating models that support long-term business success?

This role offers broad enterprise exposure and the opportunity to i

📌 Enterprise Lead, Work Design and Workforce Experiences (Kamloops)
🏢 British Columbia Lottery
📍 Kamloops