We believe independent restaurants deserve the same advantages as big chains without giving up their independence.

Ilir Sela started Slice in his family’s pizzerias, where he saw firsthand what it takes to run a local shop. Now we’re taking everything we’ve learned beyond pizza, to taquerias, delis, burger joints, and other neighborhood staples.

We put technology, marketing, buying power, and support to work for more than 15,000 restaurants, so owners spend less time on admin, marketing, and order management and more time growing their business. They remain independent, but never alone.

We’re growing our team to help bring this next chapter to life. That’s where you come in.

The Challenge to Solve

Slice’s Services teams build the backend systems, APIs, integrations, and operational capabilities that power our platform. We are looking for a high-agency Engineering Manager who can identify the most valuable problems, turn ambiguity into clear direction, and build a team capable of delivering exceptional results. This is not a coordination-only role. You will stay close to the technology, product, and customer. You will be accountable for both your team's performance and the impact it creates. Management is a force multiplier—not another layer of process.

Your role is to create the conditions in which talented engineers can do the best work of their careers. That means setting a explicit mission, raising standards, removing obstacles, developing judgment, and holding yourself and others accountable.

Putting people first does not mean avoiding difficult conversations or lowering the bar. It means giving people meaningful ownership, direct feedback, strong support, and the opportunity to grow.





Our Strongest Managers

- Focus teams on customer outcomes rather than activity.
- Create clarity when the path is uncertain.
- Make decisions with incomplete information and adapt quickly.
- Stay close to the details without becoming the bottleneck.
- Challenge assumptions and look for asymmetric opportunities.
- Build trust through candor, consistency, and follow-through.
- Take responsibility for outcomes, including when things go wrong.

The Role

Own customer and business outcomes

Partner with Product, Design, Data, and Operations to identify the problems most worth solving. Define success through measurable value for pizzerias, customers, and the business—not projects completed or code shipped.

Lead technical direction

Guide architecture and engineering decisions across the services your team owns. Help the team balance speed, reliability, simplicity, and long-term system health.

Our services are converging on Python, while parts of our ecosystem use Go and Ruby. We choose technology based on the problem and the customer value it enables—not preference or fashion.

You Should Be Comfortable Leading Teams Working With

- Python, Go, and Ruby services.
- APIs, distributed systems, and asynchronous workflows.
- Databases, AWS, observability, and production operations.
- Service migrations, reliability, security,



and performance.

Build a high-agency team

Give engineers context, clear decision boundaries, and meaningful ownership. Expect them to move with urgency, exercise judgment, raise issues early, and own what happens in production.

When the team is blocked, work across boundaries and find a path forward rather than simply escalating the problem.

Raise execution standards

Help the team deliver valuable improvements frequently without sacrificing quality. Reduce unnecessary ceremony, make risk visible, and build lightweight mechanisms that improve focus and learning.

Use customer feedback, product data, incidents, and operational metrics to understand whether the team’s decisions are working.

Develop exceptional people

Hire and retain outstanding engineers, including those from unconventional backgrounds who demonstrate unusual ability and drive.

Coach engineers across experience levels, recognize future leaders, reward strong performance, and address underperformance clearly and promptly.

Lead across Slice

Build strong relationships with other engineering, product, and business leaders. Influence through judgment and results rather than hierarchy.

Surface disagreement directly, resolve it constructively, and optimize for Slice and its customers—not only your own team.

The Team

You will lead engineers working on services that power key Slice experiences. The team collaborates across the US, Canada, UK, and North Macedonia, alongside partners in Product, Design, Data, and Operations.

We value thoughtful asynchronous communication, direct discussion, and high-quality written decisions. Geography shou

📌 Engineering Manager, Services (Canada)
🏢 Slice
📍 Canada