Use persuasive communication and customer service skills as a Remote Inbound Sales Representative supporting MCI client programs from home. Recommend products and resolve customer needs.

MCI seeks motivated Sales Representatives to support sales programs alongside inbound customer service, help desk, and back-office operations. You will represent recognizable brands, manage customer accounts, process orders, and deliver consistent experiences. Training and product knowledge guide each interaction.

Key Responsibilities:

- Handle inbound calls professionally, empathetically, and efficiently
- Recommend suitable products and services using product knowledge
- Research systems and collaborate with other departments




- Manage accounts and process orders accurately
- Follow scripts, policies, and privacy procedures

Requirements:

- High school diploma or equivalent and age eighteen or older
- Solid written and verbal communication skills
- Accurate typing speed of twenty or more words per minute
- Basic Microsoft Office Suite and Windows proficiency
- Dependable, organized, and able to work independently

Bring customer-first communication, sales ability, account management, and problem-solving skills to MCI's remote inbound customer interactions.

📌 Remote Inbound Sales Representative (Ottawa)
🏢 The Sydney Call Centre
📍 Ottawa