Deliver client service and transaction support at CIBC's Edmonton-Parkdale Banking Center, using financial products knowledge on-site full-time. Help clients manage everyday banking needs.

As a member of Personal and Business Banking, you will answer questions, assist transactions, and connect clients with appropriate CIBC team members. Problem solving, empathy, and digital literacy support meaningful interactions. You will introduce clients to mobile banking applications while addressing account and product needs.

Key Responsibilities:

- Help clients manage accounts and financial products
- Answer questions and assist with banking transactions
- Connect clients with appropriate CIBC team members
- Resolve client issues through listening and accountability
- Introduce mobile banking applications to clients

Requirements:

- Financial services products knowledge
- Client service and customer experience focus
- Robust interpersonal communication and empathy
- Digital literacy and willingness to learn technology
- Flexibility for evenings, weekends, and multiple centres

Bring client service, problem solving, and digital banking knowledge to CIBC's Edmonton-Parkdale Banking Center each day.

📌 Client Service Representative Edmonton
🏢 CIBC
📍 Edmonton