SharkNinja is seeking a Team Lead, Retail Operations to oversee order management for retail accounts and drive process improvements. You'll supervise CSR tasks, coordinate with Sales, Planning, and DC Operations, and lead training initiatives using Oracle, Power BI, HighRadius, Excel, and AI tools.
You'll champion productive workflows, manage escalations, monitor performance metrics, and partner with retailers to optimize service levels.
📌 Team Lead, Retail Operations (Montreal)
🏢 SharkNinja
📍 Montreal
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