A career within the Financial Services Banking Operations team will provide you with the opportunity to use data, technology and industry expertise to design strategies and transformational roadmaps that maximize business opportunities and reduce risk for our clients. We advise leading Canadian financial institutions (e.g., Banks, Insurers, Credit Unions) on strategic, operational, technology and risk-and-controls matters across the banking lifecycle, including customer acquisition, onboarding, servicing, and middle- and back office operations. You will support business advisory, technology implementation, platform and ERP migrations, artificial intelligence initiatives, and transformation journeys that help our clients remain competitive during a dynamic and challenging time of change.
The Chance
Support and lead delivery of client projects from project scoping to conclusion, while exceeding client expectations
Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges
Support the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls




Build trusted relationships with clients and colleagues at different levels while working effectively across multidisciplinary teams
Manage multiple timelines and projects within budget while coaching other team members and improving team performance
Understand our client’s business and strategies through data collection, interviews, formulating and testing hypotheses
Convert complex data into meaningful insights with qualitative and/or quantitative evidence
Communicate complex information effectively in written and verbal formats
Embrace change and opportunities to be exposed to different situations, environments and perspectives
Upskilling for a digital world and technology trends and stay informed of emerging technologies
Uphold the firm's's code of ethics and business conduct
What You'll Bring
Working experience in management consulting demonstrating knowledge of operations in financial Services, which may include specific knowledge of middle-back-office functions in the retail

📌 Operations consulting (Toronto)
🏢 PwC Canada
📍 Toronto