Founded in 1966, Masters Insurance has grown into one of Ontario's largest and most trusted independent brokerages. We specialize in tailored insurance and surety solutions for the construction industry, built on a foundation of strong client advocacy and longstanding industry partnerships.

Driven by our core values of integrity, care, innovation, and exceptional service, we are dedicated to safeguarding our clients' interests and ensuring their peace of mind.

Our extensive services cover personal and commercial insurance, group benefits, as well as life, estate, and investment solutions. With offices in Toronto, Hamilton, Ottawa, Windsor, New York, and Florida, our skilled team partners with top insurers to provide tailored coverage options and prompt, reliable claims support.

Position Summary

The Senior Learning and Development Specialist develops, delivers, coordinates, and improves practical learning across Masters Insurance. Working with the managers responsible for training, department leaders,



and subject-matter experts, you will be responsible for translating insurance knowledge, brokerage procedures, and technology workflows into clear, accurate, engaging, and easy-to-use training. This position supports structured onboarding and ongoing development, maintains learning and procedure resources, coordinates training activities, and gathers evidence of learning outcomes.

Key Accountabilities

- Work with the managers responsible for training, department leaders, and subject-matter experts to identify learning needs and translate them into transparent objectives.
- Design, develop, and deliver in-person, virtual, self-paced, and on-the-job training suited to the audience and learning objective.
- Build practical, role-based learning for new-hire onboarding and ongoing development, including

📌 Senior Learning and Development Specialist (Vaughan)
🏢 Masters Insurance
📍 Vaughan