Product manager, loyalty platforms (Toronto)

Product manager, loyalty platforms (Toronto)

26 Oct
|
Air Canada
|
Toronto

26 Oct

Air Canada

Toronto

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The primary function of this role is to lead the end-to-end product, platform, and partnership management of Aeroplan's strategic partner portfolio across Aeroplan's e Store. This includes full ownership of product strategy and roadmap, budget planning and forecasting, contract negotiations, and end-to-end stakeholder engagement for the Aeroplan e Store platform.
This role extends beyond platform and product delivery to include commercial and relationship ownership, encompassing marketing strategy, client relationship management, performance optimization, and senior-level partnership governance. This position is accountable for aligning product, commercial, and operational priorities to drive revenue growth, maximize partner performance, and deliver a consistent and enhanced customer experience.
The role requires robust cross-functional leadership to drive execution of complex initiatives, influence senior stakeholders,



and deliver on product vision and roadmap priorities across a diverse portfolio spanning multiple retail partnerships. Success in this role is defined by the ability to manage and scale high-impact platform enhancements while balancing strategic growth, financial performance, and operational excellence.
Responsibilities
Develop and implement the product, platform, and partnership strategy across the full landscape of Aeroplan's e Store.
Lead roadmap discussions and drive ongoing platform improvements with partners and vendors to enhance platforms to meet Aeroplan's strategic goals.
Translate Aeroplan's strategy into product and platform design by leading trade-off decisions between revenue and cost impact, customer experience, delivery risk and operational efficiency.
Lead partner and vendor contract discussions to support roadmap and enhancements.
Manage end-to-end partner and vendor relationships, including contract negotiations, renewals, performance management, and strategic alignment across commercial and financial objectives.
Responsible for ongoing partnership management and

📌 Product manager, loyalty platforms (Toronto)
🏢 Air Canada
📍 Toronto

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