Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Strategic Insights, under the direction of their Senior Manager, is responsible for providing strategic, design and analytical support for the effective operation of Risk & Regulatory Controls and the overall Canadian Banking Business Risk Management. They contribute to efforts to build a robust reporting framework across the Retail Business Controls team focusing on Canadian Banking Issues Management (self-identified and Audit), Complaints, and other related regulatory requirements within the team and broader Business Risk Management as required.

Is this role right for you? In this role you will:

Ongoing analytical support, development, and implementation of solutions that improve, primarily, the decision-making process via data-analysis and cost-analysis. This position is key to improving the accuracy, efficiency, and quality of data available to leadership on an ongoing basis.

- Operationalizing and maintaining the production of executive dashboards to enhance department operations and communications with Senior Executives
- Coordinating the dissemination of outputs, insights & results
- Enabling self-service reporting and analysis by end users




- Using feedback outcomes to refine analysis, insights and understanding of the data

In-depth understanding of Business Risk Management reporting requirements and providing strategic support to a diverse cross functional management team. Presenting ideas and findings with actionable recommendations to maximize service standards, governance and operational efficiencies. Ensuring the control, accuracy, integrity, accountability and timely completion of the quarterly exercises.

- Providing meaningful insights across the key pillars of Business Risk Management to support proactive risk mitigation.
- Preparing recommendations for senior management by addressing relevant issues derived from analytic exercises.
- Developing competencies and using the latest tools available to improve day-to-day processes, and overall operations.
- Supporting the Leadership team in maintaining progress on projects while balancing the constantly changing and occasionally conflicting priorities to meet timeframes/milestones.

Execute on process improvements and enhancements identified by their manager to ensure services provided to business partners is of a consistent high quality, comprehensive and in line with the overall

📌 Manager, Strategic Insights (Toronto)
🏢 Scotiabank
📍 Toronto