Grainger Canada, a leading MRO distributor, seeks an Inside Customer Service Representative Manager to lead a high-performing team onsite in Windsor. You will shape service delivery, drive customer satisfaction, and improve profitability through strategic leadership and operational excellence.
Ideal candidates bring 5+ years in customer service or leadership, robust communication, and proficiency with CRM/S2 K and MS Office. This role emphasizes teamwork, performance improvement, and safety.