Coordinate family intake and administrative services at Pacekids Programs in Calgary, supporting Community and In-Home Services with compassion and accuracy.

This full-time position supports families, referral sources, staff, and community partners. You will manage referrals, assess eligibility, maintain records, and provide office coordination. The schedule runs Monday to Friday, with on-site work Monday through Thursday and work from home Fridays.

Key Responsibilities:

- Manage referrals, inquiries, calls, emails, and intake documentation
- Coordinate eligibility assessments, waitlists, and service matching
- Present family matches and recommendations to the Case Management Committee
- Maintain databases, caseload records, capacity tools, and communication records
- Provide scheduling,



billing, reporting, purchasing, and office support

Requirements:

- Related post-secondary education or equivalent relevant experience
- Administrative or office setting experience
- Microsoft Office Suite proficiency and strong computer skills
- Strong organizational, communication, assessment, and time-management skills
- Valid Alberta Driver's License and reliable vehicle access

Support equitable family access through intake coordination, eligibility assessment, administrative accuracy, and compassionate communication at Pacekids Programs.

📌 Intake Coordinator Community Services (Calgary)
🏢 Pacekids Programs
📍 Calgary