Support pharmacy operations at Hims & Hers through accurate patient service, insurance administration, and organized order fulfillment. Work Monday through Friday, 9AM to 6PM.

As a Pharmacy Support and Operations Associate, you will report to the Pharmacy Manager and support patients and partner organizations. Your work includes pharmacy inquiries, conversation attributes, investigations, insurance processing, and warehouse organization. You will help maintain secure, efficient pharmacy service while recognizing clinical queries for escalation.

Key Responsibilities:

- Serve patients with timely, accurate, compassionate pharmacy support
- Recognize and escalate clinical queries appropriately
- Apply conversation attributes and surface inquiry trends




- Gather order information for pharmacy investigations
- Support insurance billing, packing, and warehouse organization

Requirements:

- High school diploma or equivalent and age eighteen or older
- At least one year of customer-facing experience
- English and French proficiency, verbal and written
- Accuracy, attention to detail, and effective time management
- Willingness to follow privacy, safety, and pharmacy procedures

Bring bilingual patient service, insurance processing, and pharmacy operations support to Hims & Hers every weekday.

📌 Pharmacy Operations Support Associate (Toronto)
🏢 hims & hers
📍 Toronto