Support Dayforce Workforce Management operations as an Application Engineer with Insight Global, troubleshooting issues and maintaining critical functionality. This contract is six months with extension potential.
Insight Global seeks an Application Engineer for a large retail client's People Enablement Technology team. The role centers on Dayforce operational support, configurations, testing, and application maintenance. You will manage ServiceNow tickets, identify recurring issue trends, and translate business requests into system requirements.
Key Responsibilities:
- Support Dayforce health, stability, and daily operations
- Manage and troubleshoot ServiceNow requests and incidents
- Analyze issues and collaborate toward resolution or escalation
- Identify recurring ticket and application issue trends
- Participate in end-to-end configuration and integration testing
Requirements:
- Five-plus years working with Dayforce
- Robust Workforce Management module experience
- Hands-on configuration, maintenance, and implementation experience
- Software testing and ticket-based support experience
- Experience supporting complex HRIS environments with unions and CBAs
Apply Dayforce, Workforce Management, testing, and support expertise to sustain business-critical systems for a large retail client.
📌 Dayforce Workforce Management Engineer (Vancouver)
🏢 Insight Global
📍 Vancouver
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