Support families through culturally secure referrals as an Information and Referral Specialist in Wiikwemkoong. Use clear communication and accurate documentation daily.
Wiikwemkoong Child and Family Services seeks four specialists reporting to the Screening Team Supervisor. The work supports children and families through Anishnaabe values, community protocols, and culturally appropriate services. You will manage inquiries, complete intake, identify needs, and coordinate referrals with program teams and community partners.
Key Responsibilities:
- Respond to family inquiries by phone, email, and in person
- Complete intake and demographic forms accurately
- Identify needs and initiate appropriate program referrals
- Track, document, and follow up on referrals
- Maintain confidential client records in Caseworks
Requirements:
- Post-secondary Social Services or related education, or equivalent experience
- Experience supporting Indigenous children, youth, families, and communities
- Understanding of Anishinaabe culture, values, and community dynamics
- Knowledge of child development and trauma-informed care
- Valid driver's license and reliable vehicle access
Bring family intake, referral coordination, documentation, and culturally safe service skills to Wiikwemkoong Child and Family Services.