Drive season ticket renewals with the Saskatchewan Roughriders in Regina while strengthening relationships through clear, personalized fan service. Support Rider Nation from Mosaic Stadium.

As a Fan Services Representative, you will support loyal season ticket members and fans through renewals, upgrades, questions, and special requests. You will use phone, email, text, and in-person communication to deliver solutions and encourage long-term loyalty. The position combines customer service, ticket operations, retention, and database management.

Key Responsibilities:

- Engage members throughout season ticket renewal processes
- Answer questions and provide tailored renewal solutions
- Assist ticket upgrades, changes, payments, and special requests




- Track follow-ups and maintain fan engagement records
- Meet individual and team renewal targets

Requirements:

- Customer service or ticket operations experience preferred
- Solid written and verbal communication skills
- Confidence discussing renewals, upgrades, and retention
- Ticketing software or CRM proficiency preferred
- Availability for home games and rotating Saturday shifts

Bring renewal expertise, relationship-building ability, and organized customer service to Saskatchewan Roughriders fans at Mosaic Stadium.

📌 Fan Services Representative Ticket Renewals (Regina)
🏢 Saskatchewan Roughrider Football Club
📍 Regina