Remote On Call Scheduling Coordinators solve urgent client-service problems through communication, scheduling, and confident after-hours decision-making. This part time position serves Leduc operations from home.

Home Instead seeks an after-hours On Call Scheduling Coordinator to coordinate clients and Care Professionals. The work includes schedule creation, issue resolution, software records, and communication with families and colleagues. Candidates need high school graduation, related experience, Microsoft Office, and database skills.

Key Responsibilities:

- Answer incoming calls professionally and knowledgeably
- Create and maintain client and Care Pro schedules
- Monitor, mediate, and log activity in software
- Resolve client and Care Pro issues
- Maintain accurate records and contingency plans

Requirements:

- High school graduation required
- Two years of related business experience considered
- Microsoft Office, Word, Excel, and database proficiency
- Excellent communication, listening, and phone skills
- Rotating evenings, overnight, weekend, and holiday availability

Support Home Instead clients and families through organized scheduling, responsive communication, and dependable after-hours coordination from home.

📌 Remote On Call Scheduling Coordinator (Ahuntsic)
🏢 Home Instead
📍 Ahuntsic