Deliver accurate banking transactions and thoughtful customer advice as a Customer Experience Associate at TD Canada Trust in Mascouche, Quebec. Work 37.5 hours weekly.
This TD Customer Experience Associate serves Personal & Commercial Banking customers at the branch. You will process deposits, withdrawals, and bill payments while understanding needs and recommending suitable banking solutions. The role also involves resolving concerns, promoting services, and supporting team effectiveness through timely communication and development.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Robust administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous, accurate, detail-oriented communication skills
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Mascouche.