Supportive housing front desk work requires attentive listening and continuous environmental monitoring across shifts at The Salvation Army. Respond to tenants with respect and empathy.

The Supportive Housing Front Desk Worker maintains a safe, secure environment while serving as tenants' main contact. The position handles inquiries, complaints, wellness checks, telephone messages, and daily records. It also provides personal, practical, and moral support, while coordinating referrals when required. The worker reports to the Program Supervisor and follows program plans, agreements, standards, and tenant needs.

Key Responsibilities:

- Act as the main contact for supportive housing tenants
- Handle tenant inquiries, complaints, and required wellness checks




- Answer telephones and record or remit messages
- Record day-to-day happenings accurately
- Monitor policies and support a secure environment

Requirements:

- Grade 12 education or equivalent is required
- Up to one year of related frontline experience
- Computer ability and organized working habits
- Criminal Record Check and applicable background screening
- Willingness to work with diverse cultural backgrounds

Bring service, problem-solving, and attentive listening skills to tenant support as a Supportive Housing Front Desk Worker.

📌 Supportive Housing Front Desk Worker (Fort St. John)
🏢 The Salvation Army in Canada
📍 Fort St. John