Use program administration and analytical skills as a Program Assistant in Surrey, BC, supporting complex demand-side management programs at FortisBC.

This full time regular position supports application processing, customer inquiries, invoices, tracking, and reporting. You will work with internal departments, contractors, customers, and cross-functional teams. Attention to detail, sound judgment, and intermediate Microsoft Office knowledge support accurate program delivery.

Key Responsibilities:

- Process applications within demand-side management tracking systems
- Respond to customer and contractor rebate inquiries
- Validate, code, and process program invoice payments
- Identify operational issues and escalate when appropriate
- Complete data entry,



tracking, and program reports

Requirements:

- Business Administration, Marketing, Communications, or related certificate
- At least two years of directly related recent experience
- Problem-solving, judgment, reasoning, and analytical skills
- Initiative and ability to work independently
- Intermediate Outlook, Word, Excel, PowerPoint, and SharePoint knowledge

Support FortisBC programs through accurate administration, customer service, reporting, problem-solving, and detailed application processing.

📌 Demand-Side Management Program Assistant (Surrey)
🏢 FortisBC
📍 Surrey