Associate Program Manager, UCalgary Continuing Education

University of Calgary

Calgary, AB Full-time, Temporary Salary not specified

Associate Program Manager, Continuing Education

University of Calgary is hiring a full-time, limited-term Associate Program Manager for approximately one year in Calgary, Alberta. The role reports to the Manager, Domestic Programs, and supports domestic educational programs, partnerships, projects, and strategic initiatives.

Responsibilities

- Administer a portfolio of non-credit credential programs, including diplomas, certificates, micro-credentials, workshops, and partnerships.
- Prepare annual program plans and course schedules, coordinate instructor management, and make operational adjustments.
- Apply quality assurance processes; collect and analyze learner feedback and evaluation data; identify improvements.
- Monitor the learner journey, identify barriers to success, and support initiatives to improve learner satisfaction and engagement.
- Review courses and programs for alignment with learning outcomes, competency requirements, industry needs, and program objectives.
- Support course and program development, renewal, and enhancement through research and collaboration with instructors, subject matter experts, and internal teams.
- Track enrolment, forecast budgets, monitor expenditures, and prepare financial reporting and performance analysis.
- Coordinate strategic initiatives,



projects, partnerships, and portfolio transitions, including project plans, timelines, meetings, status reports, and documentation.
- Support external vendor and partnership relationships and prepare communications, briefings, and reports for stakeholders and leadership.

Qualifications

- Undergraduate degree in Business, Education, Social Sciences, Indigenous Studies, Political Science, Social Work, or a related field, or an equivalent combination of education and experience.
- Experience supporting program administration, project coordination, stakeholder engagement, operational planning, or continuous improvement.
- Knowledge of continuing education, adult learning, workforce development, or non-credit programming.
- Robust organizational, analytical, communication, and problem-solving skills, with the ability to manage competing priorities and work with diverse stakeholders.
- Working knowledge of Microsoft Office and educational delivery or program administration platforms such as D2L and Zoom.
- Project management, business analysis, or change management training and experience in post-secondary or adult learning are desirable.

This position is part of the AUPE bargaining unit and falls under the Specialist/Advisor Job Family, Phase 2. Preference will be given to Canadian citizens and permanent residents.

📌 Associate Program Manager, UCalgary Continuing Education (Calgary)
🏢 Skillhub Solutions
📍 Calgary