26 Oct
|
Canada
|
Toronto
Join Teleperformance - Where Excellence Meets Opportunity
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
About Us
Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
Autonomous - We encourage and trust your decision making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matters
Inclusive - Everyone is Included and everyone wins
About the job
Google Cloud Platform team helps customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.
Annual Base Salary of CAD $51,000, plus a performance-based bonus with an earning potential ranging from 5% to 30%
Responsibilities
- Execute daily outbound phone calls/emails, contact prospective decision makers, build quick rapport, assess needs and qualify.
- Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs.
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.
- Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure.
- Lead and contribute to team projects to develop and refine our sales process.
- Develop and codify best practices and sales workflows for interactions with prospects
- Achieve or exceed monthly sales quota.
- Reach out to existing customers to pitch recent ancillary products or increase spend in products currently used.
- Troubleshoot small technical setup issues or route them to relevant teams.
Qualifications
- Bachelor's degree, College diploma or equivalent degree.
- 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
- Google Product knowledge:not limited to Google cloud & Digital media.
- Outgoing and confident in inbound/outbound phone sales with great phone etiquettes.
- Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
- Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
- Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
- Knowledge of Google Products and its competitive landscape.
- Proven technical ability with CRMs (customer relationship management).
Skills
- Thrive in a fast-paced, high-growth, rapidly changing environment.
- Experience working in a technical sales environment.
- Knowledge of CRM systems but not limited to Salesforce & LinkedIn Navigator.
- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
- Proven success in g
📌 Business Development Assistant (Toronto)
🏢 Canada
📍 Toronto