Guide RONA customers with effective selling and product knowledge while managing special orders and maintaining an organized store environment.

As a Customer Service Associate, you will support customers in stores and by telephone. You will assess requirements, make recommendations, and prepare special orders. The work also includes merchandising, inventory monitoring, promotional awareness, and continued development through training.

Key Responsibilities:

- Assist customers with product information in-store or by telephone
- Prepare special orders and confirm prices and delivery dates
- Maintain product levels, merchandising, and information signage
- Monitor inventory, perform counts, and highlight concerns
- Keep current on flyers and promotional events

Requirements:

- Effective selling skills and excellent customer service commitment
- Positive communication and interpersonal skills
- Some experience in a customer-focused role
- Ability to stretch, bend, lift, and carry medium-heavy products
- Willingness to improve product knowledge through available training

Bring customer service, selling, special-order, and inventory skills to support shoppers and store operations at RONA.

📌 RONA Customer Service Associate (Markham)
🏢 Rona
📍 Markham