Use customer service, negotiation, and communication skills as a FedEx Customer Service Representative supporting direct customer interactions. This is an interview position.

The representative provides accurate information and assistance while performing administrative duties for efficient operations. The position promotes continued sales and potential incremental revenue wherever possible. FedEx Express and Ground products, Canadian Customs regulations, Windows, and bilingual communication are relevant areas.

Key Responsibilities:

- Provide accurate information to customers requiring direct interface
- Assist customers with questions and service needs
- Perform administrative duties supporting productive operations




- Promote continued sales and potential incremental revenue
- Complete mandatory testing, training, and recurrency requirements

Requirements:

- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Good analytical, problem solving, and negotiation skills
- Ability to operate in a PC Windows environment
- Bilingual French and English qualification

Apply customer assistance, administrative, negotiation, and communication skills while supporting FedEx customers and sales activity.

📌 FedEx Customer Service Representative (St-Bruno-de-Montarville)
🏢 FedEx
📍 St-Bruno-de-Montarville