Client engagement and digital banking define this CIBC opportunity in Westmount-Sherbrooke&Victoria.; Work full-time onsite while supporting everyday banking needs.
As a Client Engagement Associate on the Personal and Business Banking Team, you will support clients in a banking centre. Use financial services knowledge, problem solving, and digital literacy to answer questions and guide transactions. Help clients discover relevant products and connect with appropriate CIBC team members.
Key Responsibilities:
- Answer client questions about everyday banking needs
- Assist with banking transactions and basic product sales
- Guide clients through mobile banking applications
- Identify specialist referral opportunities for client goals
- Work across nearby banking centres as needed
Requirements:
- Client-first approach to financial service interactions
- Goal-oriented motivation and results-focused performance
- Robust listening and problem-solving abilities
- Digital comfort with evolving tools and technologies
- Flexibility for evenings, weekends, and onsite work
Bring client service, financial products knowledge, and digital banking skills to CIBC's Westmount-Sherbrooke&Victoria; banking centre team.