Customer Experience Associate Banking (Boisbriand)

Customer Experience Associate Banking (Boisbriand)

26 Oct
|
TD Bank Group
|
Boisbriand

26 Oct

TD Bank Group

Boisbriand

Serve TD Canada Trust customers in Saint-Eustache with accurate financial transactions and personalized banking guidance for 18.75 hours weekly. Build trust through every interaction.

As a Customer Experience Associate in Personal and Commercial Banking, you will support customers at the branch frontline. Process deposits, withdrawals, and bill payments while identifying needs and recommending suitable banking solutions. Use discretion with confidential matters, resolve concerns, and complete business processes accurately.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities appropriately




- Promote banking solutions and complete business processes
- Advise customers clearly on banking solutions and processes

Requirements:

- High School diploma and/or one year of relevant experience
- Undergraduate degree or equivalent is an asset
- Solid administration, organization, planning, and time management skills
- Working knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and detail-oriented communication

Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust in Saint-Eustache, Quebec.

📌 Customer Experience Associate Banking (Boisbriand)
🏢 TD Bank Group
📍 Boisbriand

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