Build customer relationships as a Customer Experience Associate with TD Canada Trust in Salmon Arm, British Columbia. Process transactions accurately and recommend banking solutions.
This 15-hour role supports TD Canada Trust's Personal and Commercial Banking business. You will understand customer needs, provide information on services, and connect clients with appropriate banking solutions. The position requires customer service, financial transaction processing, and transparent communication.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns using standard procedures and escalate exceptions
- Promote banking solutions while completing business processes accurately
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous verbal and written communication skills
Bring accurate transaction processing, customer service, and banking solution skills to TD Canada Trust in Salmon Arm.