Serve BMO customers at 1182 Oxford St W through personal banking guidance, transactions, and digital service support. No prior experience is necessary.
As a Customer Service Representative in Retail Banking Sales & Service, you will identify customer needs and provide financial guidance. The work includes personal banking, credit card conversations, referrals, and support across branch channels. You will collaborate with BMO colleagues to deliver customer experiences and contribute to business results.
Key Responsibilities:
- Welcome customers and complete banking transactions accurately
- Identify needs and initiate referrals to BMO colleagues
- Discuss personal banking plans and credit card needs
- Explain digital and self-serve banking options
- Escalate complex customer situations to managers
Requirements:
- No prior experience necessary
- Post-secondary degree or related certification desirable
- Solid interpersonal and customer rapport-building skills
- Basic verbal, written, organization, and collaboration skills
- Confident use of digital tools and applications
Bring listening, problem-solving, and personal banking skills to BMO customer service at 1182 Oxford St W.
📌 BMO Personal Banking Representative (London)
🏢 BMO
📍 London