Serve TD customers in Mascouche through financial transactions, needs-based advice, and clear banking solutions. This 37.5-hour role supports branch service.

As a Customer Experience Associate with TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, resolve concerns, and recommend suitable banking solutions. The role also requires administration, organization, planning, time management, and Microsoft Office knowledge.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes




- Deliver quality experiences and suggest operational improvements

Requirements:

- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Solid organizational, planning, and time management skills
- Hands-on Microsoft Word, Excel, Outlook, and internet knowledge
- Calm, courteous, accurate, and detail-oriented communication

Apply customer experience, transaction processing, and banking advisory skills while supporting TD customers and branch operations in Mascouche.

📌 TD Banking Customer Experience Associate (Terrebonne)
🏢 TD Bank Group
📍 Terrebonne