Optimize digital experiences and customer marketing for Superior across the United States and Canada, using analytics and customer insights to improve engagement.

Reporting to the Senior Marketing Manager, Brand and Communications, this specialist executes customer-facing digital experiences and marketing programs. The work spans customer communications, onboarding, self-service platforms, and digital journeys. It supports adoption, satisfaction, retention, and long-term customer value through practical improvements.

Key Responsibilities:

- Optimize portals, self-service tools, mobile applications, and communication channels
- Deliver onboarding, activation, and digital adoption programs
- Manage communication calendars and coordinated customer contact plans
- Analyze feedback, behavioural data, analytics, and journey performance




- Run testing and optimization across digital customer touchpoints

Requirements:

- Bachelor's degree in marketing, business, communications, public relations, or related field
- Five or more years in digital or customer marketing
- Experience executing customer communications, engagement, or journey activities
- Experience using analytics and insights to inform recommendations
- Experience with testing, personalization, or optimization programs

Apply digital marketing, customer insights, analytics, and optimization expertise to strengthen Superior's customer experiences and engagement.

📌 Digital Experience Marketing Specialist (Toronto)
🏢 Superior Plus Propane
📍 Toronto