Member Service Representative - 12 month term

Branch Location: Stratford

What You'll Do:

- Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
- Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
- Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

What You Have:

Required Education and Experience

- High School Diploma
- Demonstrated experience and eagerness to provide superior customer service

Skills and Abilities

- Experience and eagerness to provide superior customer service.
- Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
- Professional manner and poise, and sensitivity in dealing with confidential information and materials.
- Excellent verbal and written communication skills.
- Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Why You'll Love It Here:





We believe our employees deserve the same outstanding care we give our members. That's why we offer:

- A Strong, Positive Culture - Work with an engaged, community-focused team where collaboration, respect, and belonging come first.
- Competitive Compensation - Earn a market-aligned salary plus the opportunity for an annual bonus.
- Comprehensive Benefits - Access a versatile health and dental plan, sick time.
- Generous Time Off - Enjoy two weeks of vacation, plus two personal daysand two volunteer days to recharge and give back.
- Unique Employee Perks - Annual fitness & clothing allowance.
- Salary Range: $45,870 - $50,967.
- This is a 12 month term position.

Additional Information

- Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
- Closing Date: October 30th, 2026.

Diversity & Inclusion

At Provincial Credit Union, we're committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

📌 Member Service Representative (Birch Grove)
🏢 Provincial Credit Union
📍 Birch Grove