FedEx seeks a bilingual Customer Service Representative skilled in accurate customer assistance, communication, and administrative support. This is an interview position.
The representative provides direct customer interface and accurate information while supporting effective operations. The work includes administrative duties, continued sales promotion, and identifying potential incremental revenue. Candidates should communicate clearly, solve problems analytically, and negotiate effectively. Experience with FedEx Express and Ground products, Canadian Customs regulations, and Windows is preferred.
Key Responsibilities:
- Provide accurate information and assistance through direct customer interface
- Perform administrative duties supporting efficient operations
- Promote continued sales and potential incremental revenue
- Operate in a PC Windows environment
Requirements:
- High school diploma or equivalent; college diploma preferred
- Bilingual French and English capability
- Excellent interpersonal and verbal communication skills
- Good analytical, problem solving, and negotiation skills
- Complete required training and mandatory testing thresholds
Apply customer service, sales, communication, and administrative skills as a bilingual FedEx Customer Service Representative.