- Work Term: Permanent
- Work Language: English or French
- Hours: 30 hours per week
- Education: Bachelor's degree
- Experience: 5 years or more
Asset languages
- Akan
Work setting
- Transportation company
- Shipping company or agency
Tasks
- Consult with clients after sale to provide ongoing support
- Provide customer service
- Type and proofread correspondence, forms and other documents
- Schedule and confirm appointments
- Respond to employee questions and complaints
- Recruit and hire workers and carry out related staffing actions
- Plan, develop and implement recruitment strategies
- Perform basic bookkeeping tasks
- Oversee the preparation of reports
- Maintain and manage digital database
- Establish and implement policies and procedures
- Determine and establish office procedures and routines
- Work with minimal supervision
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Perform data entry
- Order office supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Set up and maintain manual and computerized information filing systems
- Plan and organize daily operations
- Open and distribute mail and other materials
- Evaluate daily operations
- Direct and control daily operations
- Coordinate the flow of information within the team
Analytical techniques
- Statistics
Computer and technology knowledge
- Electronic mail
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Word
- Adobe Acrobat Reader
- MS Windows
- Social Media
- Google Docs
- Google Drive
Area of work experience
- Reports and records
- Purchasing, procurement and contracts
- Invoices
- Correspondence
- Charts, tables, graphs and diagrams
Area of specialization
- Business process management
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced workplace
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Ability to work independently
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Flexibility
- Accurate
- Dependability
- Ability to multitask
- Quick learner
- Time management
- Accountability
- Due diligence
Screening questions
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
Employment terms options
- Day
- Weekend
- Overtime required
- Overtime available