Deliver empathetic customer service for CLEAResult's Saskatchewan Energy Assistance Program in Regina through calls, emails, and accurate administrative support.

As a Support Specialist II, you will help income-qualified customers access energy efficiency programs. Support seniors, newcomers, low-income households, and Indigenous communities with explicit communication. Review applications, coordinate appointments, and maintain accurate records while providing a professional customer experience.

Key Responsibilities:

- Handle inbound and outbound calls, emails, and follow-ups
- Schedule appointments with contractors and internal teams
- Review applications and verify customer eligibility
- Update records in internal systems
- Support reporting and documentation requirements

Requirements:

- One to three years of customer service experience
- Call centre experience preferred
- Strong verbal and written communication skills
- High-volume phone interaction experience
- Empathy supporting vulnerable populations

Use communication, accuracy, and empathy to connect Saskatchewan customers with CLEAResult energy efficiency programs in Regina.

📌 Customer Service Specialist Regina (Canada)
🏢 CLEAResult
📍 Canada