Lead pharmacy automation support at Shoppers Drug Mart in Burnaby, using troubleshooting and workflow coordination to maintain fulfillment operations. This is a full time role.

The Technical Lead supports daily production workflows while specializing in automation optimization or production coordination. Reporting to the Supervisor, this hands on position connects frontline staff, leadership, and vendors. Success requires automation experience, technical troubleshooting, and accurate operational support.

Key Responsibilities:

- Monitor production status and redistribute resources across stores
- Troubleshoot automation equipment and escalate vendor issues
- Calibrate robots and align DSP, non DSP, and backorder workflows
- Audit optimization trackers, performance logs, and maintenance parts




- Train Pharmacy Assistants and Verifiers on basic troubleshooting

Requirements:

- Automation equipment, software, and tools experience
- Technical troubleshooting skills with robust attention to detail
- Effective verbal, written, and interpersonal communication
- Leadership, collaboration, and creative problem solving abilities
- Flexibility for various shifts, weekends, and statutory holidays

Apply technical troubleshooting, automation knowledge, and production coordination skills supporting Shoppers Drug Mart pharmacy fulfillment in Burnaby.

📌 Technical Lead Pharmacy Automation (Burnaby)
🏢 Loblaw
📍 Burnaby