Career Opportunities: Records and Information Clerk (13927)

Requisition ID13927-Posted10/23/2026-Human Resources (20000040)-HR Strategy And Client Services (30000068)-Job Opportunity

Requisition ID: 13927
Number of Vacancies: 1
Department: Human Resources (20000040) - HR Strategy And Client Services (30000068)
Salary Information: $51,487.80 - $64,337.00
Pay Scale Group: 03SA (CAN/S/H/03SA)
Employment Type: Regular (On-site)
New or Existing Vacancy : Existing

Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Posted On: October 23, 2026
Last Day to Apply: October 30, 2026
Reports to: Human Resources Office Coordinator

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

We are looking for a Records and Information Clerk to join our Human Resources Department

What You Will Do

Reporting to the Human Resources Office Coordinator, the incumbent is responsible for performing a variety of clerical, records management,



and administrative support duties to ensure the efficient and effective operation of the Human Resources Department. The incumbent maintains employee records, supports document retention, retrieval, and digitization activities, coordinates the secure handling of confidential information, responds to inquiries from internal stakeholders, and provides administrative support in accordance with legislative, corporate, and operational requirements.

What Qualifications Do You Bring?

- Post-secondary education in a relevant discipline, combined with several years of relevant experience or a combination of education, training and experience deemed to be equivalent
- Sound knowledge of modern office practices, procedures and equipment.
- Proficiency in the use of a personal computer and software applications relevant to the work.
- Must possess excellent keyboarding and typing skills including a good knowledge of grammar, punctuation and spelling.
- Detail-oriented, good interpersonal, oral and written communication skills for dealing with large volume of callers and requests, while maintaining a pleasant and courteous manner.
- Demonstrated organizational and co-ordination skills and proven customer service skills
- Applicable knowledge on procedures relating to the Municipal Freedom of Information and Protection of Privacy Act




- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and related orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

What Skills Do You Bring?

- Apply analytical skills
- Communicate in a variety of mediums
- Create, document, and manage information and records
- Demonstrate knowledge of the industry and / or sector
- Use office technology, software and applications

What We Offer

- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.

One of the great benefits of being a full time TTC employee is becoming a member of TTC defined pension plan.

A comprehensive package that covers health, dental, vision and more.

Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization.

The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people

📌 Records and Information Clerk (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto