Connect with automotive customers at Comox Valley Dodge using confident communication, organized follow-up, and accurate CRM documentation. Full-time work supports appointments and sales.

As a Customer Relations Coordinator and BDC Representative, you will connect with customers through calls, email, and online inquiries. The position focuses on building relationships, uncovering needs, and generating qualified appointments. You will support Sales and Service teams while tracking opportunities and maintaining customer information in the CRM.

Key Responsibilities:

- Respond professionally to inbound and outbound customer inquiries
- Build relationships and uncover customer needs
- Generate and book qualified Sales and Service appointments




- Maintain consistent lead and customer follow-up
- Update accurate customer information in the CRM

Requirements:

- Previous customer service, BDC, or sales experience is an asset
- Confident and skilled communication skills
- Strong relationship-building and customer connection abilities
- Excellent follow-up and time-management skills
- Valid British Columbia Class 5 or 7 licence and clean abstract

Use communication, follow-up, and CRM skills to create appointments and support customer experiences at Comox Valley Dodge.

📌 Automotive BDC Representative (Comox)
🏢 Trotman Auto Group
📍 Comox