WHO WE ARE
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
OUR GUIDING PRINCIPLES
Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled
Job Description
MISSION
The Designer, Store Design is responsible for developing all aspects of design for the Indigo retail workplace. The primary focus will be to create concepts consistent with Indigo's brand and business goals to elevate the Customer Experience.
KEY PERFORMANCE METRICS
Completion of new store projects on time, on budget, and within scope
Elevation of store design and experience (both for customers and employees)
Customer satisfaction as evidenced by stakeholder feedback
KEY ACCOUNTABILITIES
Functional
Support the development of new store designs,



and assist with managing concept and millwork development drawings
Collaborates closely with both, Manager, Store Design
Working closely with cross-functional departments on projects as applicable
Working closely with architects, consultants (Architects of Record, MEP engineers, Structural engineers, Lighting Designers), fabricators and suppliers
Contributes to design solutions that achieve merchandising goals set forth in design brief
Responsible for execution of team deliverables
Produce CAD fixture floorplans for large and small format projects
Produce CAD & 3 D renderings where necessary to illustrate effectiveness of new designs, plans and fixtures
Support the design and roll-out of fixtures
Understand, and apply Indigo's Store Design standards to store projects
Responsible for maintaining and updating database of the current fixture floorplans, fixture drawings, and photographs of all stores
Responsible for source samples from suppliers and maintain the materials library.
Take on special projects assigned by senior team member
Embrace and seek out solutions that supports the omni-channel, online / in-store integrated customer experience
Ensure the store experience is best-in-class, acting as an advocate for the customer and employee by placing them at the forefront of all design and decision-making processes
People




Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Support others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback
Cultural
Model Indigo's beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization
Scope
Reports to: Manager, Store Design
Manager Once Removed (MOR): Director, Store Design
Qualifications
Work Experience / Education / Certifications
Minimum 5 years of professional experience in commercial interior design in retail, hospitality, or equivalent
Degree or Diploma in Interior Design, Architecture, Architectural Technology, Industrial Design or equivalent
LEED & WELL accreditation, knowledge and project experience is an asset
Member of ARIDO (association of Registered Interior Designer of Ontario), OAA (Ontario Association of Architects) or equivalent is an asset
Experienced in the design and execution of commercial environments
Experienced in working closely with architects and various consultants (design agencies, MEP engineers, structural engineers, lighting designers) in the execution of commercial projects
Experienced working with construction and have knowledge of construction administration
Knowledge of and experienced in preparing and reviewing construct

📌 Store design designer (Toronto)
🏢 Indigo
📍 Toronto