Help Build a Stronger, More Nourished Community

Are you passionate about people, community engagement, and making a meaningful impact?

The Fort Saskatchewan Nourishment Centre is seeking a dynamic, organized, and relationship-focused Volunteer & Communications Manager to lead our volunteer program and community communications.

This is an exciting opportunity for an individual who enjoys building relationships, coordinating teams, creating engaging communications, and helping connect community members to a cause that truly matters. Every day, you will play a key role in ensuring volunteers feel valued, informed, and empowered while helping tell the story of the impact we make together.

About the Role

The Fort Saskatchewan Nourishment Centre relies on the support of more than 160 active volunteers who contribute their time, skills, and energy to our mission. As the Volunteer & Communications Manager, you will play a vital role in ensuring those volunteers have a positive and rewarding experience while helping the organization achieve its goals. This is a dynamic role in a fast-paced, ever-changing environment where no two days are the same.

One moment you may be onboarding recent volunteers, the next you could be supporting a community event, resolving a scheduling challenge, creating social media content, responding to a donor inquiry, or coordinating a volunteer appreciation initiative. Success in this role requires an individual who enjoys working with people, embraces change, remains calm under pressure, and is energized by finding solutions to challenges as they arise.

This position is ideal for an individual who enjoys learning, takes initiative,



and is willing to roll up their sleeves to support the team as needed.

Key Responsibilities

Volunteer Leadership

- Lead all aspects of volunteer recruitment, onboarding, scheduling, training, engagement, retention and recognition
- Coordinate volunteer schedules and support operational needs across the organization
- Manage volunteer records, scheduling, reporting, and communications through Better Impact
- Serve as the primary point of contact for volunteer inquiries, concerns, and support
- Support and mentor volunteer leaders and teams
- Coordinate volunteer appreciation and recognition initiatives
- Resolve volunteer concerns and foster a positive volunteer culture
- Ensure volunteer policies, procedures, and training materials remain current

Communications & Marketing

- Manage social media, website content, newsletters, and digital communications
- Support the creation of marketing materials and campaign content
- Support fundraising initiatives and special events
- Monitor engagement metrics and identify opportunities for growth
- Ensure all communications reflect organizational values and branding

Community Engagement

- Serve as a professional representative of the Nourishment Centre
- Lead tours, events, workplace campaigns, volunteer groups, and community partnerships
- Coordinate corporate and community volunteer opportunities




- Respond to inquiries from volunteers, donors, businesses, and community members
- Build and maintain positive relationships that strengthen community support for the organization

Qualifications

The ideal candidate will bring a combination of volunteer management, communications, and community engagement experience.

We're looking for an individual who:

- Loves working with people and building relationships
- Thrives in a rapid-paced, ever-changing environment
- Is highly organized and able to manage multiple priorities and deadlines
- Demonstrates exceptional adaptability and resourcefulness in responding to evolving needs and priorities
- Enjoys working with diverse groups of people, personalities, and perspectives
- Is an outgoing and approachable relationship-builder
- Is a natural problem-solver who enjoys finding practical solutions
- Demonstrates professionalism, maturity, and strong judgment
- Is confident providing direction, coaching, and support to volunteers
- Has excellent written and verbal communication skills
- Is comfortable balancing both administrative and people-focused responsibilities
- Is interested in continuous learning, growth, and process improvement
- Works independently while contributing to a collaborative team culture
- Shares our commitment to supporting individuals and families with dignity and compassion

Required Qualifications

- Minimum 2 years of experience in volunteer management, program coordination, leading teams, nonprofit leadership, or a related field
- Post-secondary education in Volunteer Program Administration, Nonprofit Management, Business Administration,

📌 Volunteer & Communications Manager (Fort Saskatchewan)
🏢 ECVO
📍 Fort Saskatchewan