Lead airport ground operations at PAL Airlines in Montreal, QC, applying safety management and operational reporting expertise. Support reliable service across the station.
As Ground Operations Manager, you will oversee passenger services, ramp operations, baggage handling, and vendor performance. You will coordinate with Flight Operations, Maintenance, and System Operations Control. The role includes regulatory compliance, workforce planning, customer service, and performance improvement.
Key Responsibilities: Oversee daily ground operations at the Montréal base
Coordinate airport teams and internal operational stakeholders
Monitor station performance, safety, service, and reliability
Conduct audits, inspections, investigations, and corrective follow-up
Manage operational budgets, resources, and cost-control initiatives
Requirements: Minimum five years of relevant leadership experience
Knowledge of airport ground operations and safety management
Experience with unionized and non-unionized teams considered an asset
Robust problem-solving, decision-making, and relationship-building skills
French and English bilingualism required
Bring aviation leadership, bilingual communication, and operational discipline to PAL Airlines ground services in Montreal, QC.
📌 Airport ground operations manager (Montreal)
🏢 PAL
📍 Montreal
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