Lead the customs transformation at Maersk as the Area Head of Customs Product & Operations in Canada. This pivotal role focuses on optimizing logistics while enhancing customer satisfaction within a agile team.In your leadership position, you will manage a broker team of 40+ professionals while driving commercial growth and ensuring operational excellence. With 10-15 years of experience in Customs Brokerage and Trade Compliance, you will elevate service delivery and foster customer loyalty. Balancing P&L; responsibilities and hands-on operations is key to your success.Key Responsibilities:
• Manage the overall P&L; for Maersk Customs
• Drive productivity and cost-effectiveness in operations
• Strengthen customer relationships for better satisfaction
• Lead high-performance cultural initiatives
• Ensure adherence to service metrics and operational KPIsRequirements:
• BA in relevant field is strongly preferred
• Licensed Customs Broker certification required
• 10–15+ years in leadership roles in Customs Brokerage
• Proven team-leading skills (40+ FTE preferred)
• Ability to navigate regulatory complexities effectively
📌 Maersk customs brokerage area head (Mississauga)
🏢 A.P. Moller - Maersk
📍 Mississauga
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